Companies around the world face a pressing challenge in closing the gap between technological advances and workforce skills. Many businesses struggle to keep up with the demand for specialized expertise as technology advances at an unprecedented pace. Known as the Technological Skills Gap.
In this article, we will delve into the reasons behind this gap, explore its impact on companies, identify key technological skills needed in today's workplace, and provide technology recruitment strategies to help your company overcome this challenge. Here's how you can protect your company from the technological skills gap.
What is the Technological Skills Gap?
Technology has revolutionized the way we work, communicate, and live our lives. Innovations from artificial intelligence to big data analytics have revolutionized industries all over the world. However, this rapid evolution has a significant challenge - a gap in technological skills. According to the Global Knowledge IT Skills and Salary Report 2020, 69% of IT professionals reported a skills gap within their organization.
The Technological Skills Gap refers to the disparity between the skills needed in a company and the skills possessed by employees. Due to the rapid advancement of technology, traditional educational systems are struggling to keep up. The result? A shortage of technologically advanced professionals.
Impact of the Technological Skills Gap on Companies
The gap presents various obstacles for businesses. According to a 2020 study by CompTIA, 58% of IT companies reported feeling the effects of the skills gap on their ability to meet customer demands. This may result in challenges when trying to fill key positions within the organization, potentially causing project delays or an increase in technical debt. In addition, current employees may encounter difficulties adjusting to emerging technologies or lack proficiency in crucial digital tools necessary for smooth workflow.
To address this issue effectively, businesses need to identify which technological skills are most crucial in their industry or specific roles within their organization. In cybersecurity, for instance, experts may require knowledge of threat detection and mitigation techniques, while software development teams may require proficiency in programming languages like Python or Java.
The gap can be closed by implementing various strategies once these key skills are identified. This could involve providing internal training programs or partnering with organizations that specialize in upskilling employees on relevant technologies. By supporting mentorship programs and professional development opportunities, this gap can also be bridged.
Closing the Gap: Strategies
You've identified the technological skills gap in your company and it's time to act. Fortunately, there are various strategies you can implement to close this gap and maintain
your competitive edge.
Management and development
According to LinkedIn's 2021 Workplace Learning Report, 73% of learning and development professionals plan to launch upskilling programs to bridge the skills gap.
By offering employees opportunities to upskill or reskill, you not only fill the immediate skills gap but also create a culture of continuous learning within your organization. You can provide online courses, and workshops, or even partner with educational institutions to accomplish this.
By fostering a collaborative work environment, employees with different skill sets can learn from each other and gain valuable insights into a variety of technologies.
Collaboration that works
Additionally, companies should consider cooperating with external partners, who provide access to specialized resources and expertise that may not be available internally.
The recruitment process can be outsourced (RPO) so that a specialist found by an external company joins your team on a permanent basis. RPO companies usually have specialized recruitment teams that can find candidates more efficiently and effectively.
Additionally, you can opt for external forms of cooperation, including IT outsourcing, which comes in various models. If you lack an entire team or just individual skills, external specialists can help.
Implementing these strategies tailored specifically to your company's needs will help you close the technological skills gap effectively - ensuring your business remains competitive despite rapid technological advances.
Conclusion
Companies face a technological skills gap that hinders innovation, slows progress, and creates a competitive disadvantage in the market. Recognizing this problem is the first step to finding a solution.
To close the technology skills gap within your company, it's important to implement effective strategies. These include investing in training programs or partnering with educational institutions to upskill current employees. Moreover, you can fill any gaps within your organization by cooperating with external partners who have relevant technical skills.
It takes a multifaceted approach to prevent your company from falling victim to the technological skills gap. You will be well-equipped for success in an increasingly tech-driven world if you combine recruitment practices with employee development initiatives and foster a culture that embraces lifelong learning and reskilling opportunities.
In today's digital age, managing your health insurance shouldn't involve piles of paperwork or long customer service calls. That’s where a health insurance member portal steps in. Designed to provide policyholders with a user-friendly interface, these portals consolidate all relevant features and services into a single, secure platform. Whether you want to understand your mediclaim policy, check the status of a claim, or access wellness programmes, a member portal can be your go-to tool.
Why Use a Health Insurance Member Portal?
It is important to understand the broader benefits of a health insurance portal:
24/7 access to policy-related information
Reduction in paperwork and administrative hassles
Enhanced transparency on claims and coverage
Improved user experience through self-service tools
Key Features of a Health Insurance Member Portal
Here are the core functionalities that make a health insurance portal truly valuable:
1. Policy Overview and Dashboard
A well-designed portal typically offers a central dashboard where you can:
View active and past policies
Check coverage details and inclusions or exclusions
Monitor premium payment due dates
Download your digital health card
This dashboard offers a snapshot of your insurance status, helping you stay informed and updated.
2. Easy Claim Filing and Tracking
You no longer have to chase down agents or paperwork. Member portals let you:
File a claim online by uploading the necessary documents
Track the status of your claim in real-time
Receive notifications at each stage of the claim process
This feature is especially useful for those who need prompt processing, such as in cases of critical illness insurance claims.
3. Cashless Hospital Network Locator
Most insurers provide access to a list of network hospitals where you can avail of cashless treatment. Through the portal, you can:
Search by city, pin code, or hospital name
Filter hospitals based on specialities or services
View contact information and location maps
This helps in quickly identifying the best medical facility in your vicinity.
4. Document Access and Management
A key benefit of digital portals is the easy access to documents, such as:
Policy wordings and brochures
Claim forms and annexures
Premium receipts and renewal notices
These can be downloaded at any time, reducing your dependency on physical documents.
5. Wellness Programmes and Value-Added Services
Some health insurance portals include access to health and wellness services, like:
Information about free or discounted health check-ups
Fitness tracking tools
Nutritional advice and teleconsultation options
Personalised health scores or dashboards
These initiatives promote preventive care, helping you stay healthier and potentially reduce insurance costs in the long run.
6. Premium Payment and Renewal Services
A good member portal allows for:
Online premium payments through various modes
Auto-renewal setups and reminders
Easy premium calculators to estimate costs
It ensures you never miss a renewal and helps you manage your policy more efficiently.
7. Customer Support Integration
Many platforms integrate chatbots or live chat features that allow you to:
Ask policy-related queries
Initiate claim assistance requests
Report errors in policy documents
For more complex queries, the portal may also include ticketing systems or direct contact to support teams.
8. Custom Alerts and Notifications
The portal can keep you in the loop with:
SMS or email alerts for claim updates
Renewal and payment reminders
Health tips and promotional offers
These alerts are tailored to your policy and usage pattern.
9. Dependents and Family Coverage View
If your health insurance policy covers your family too, the portal allows you to:
View family members’ coverage and utilisation
File claims on behalf of dependents
Update dependent information
This holistic view ensures better health management for the entire family.
10. Secure Login and Data Privacy
With sensitive health data stored, member portals employ strong security protocols, such as:
OTP-based login and two-factor authentication
Encrypted data transfer
Regular security audits and compliance with data protection laws
Your personal and medical information remains confidential and safe.
Conclusion
The health insurance portals do more than just display your policy details; they become your digital healthcare assistant. From making claims seamless to providing wellness insights, these help you stay on top of your health and insurance matters.
Whether you are checking the details of your mediclaim policy or seeking coverage for life-threatening conditions through critical illness insurance, a feature-rich portal simplifies everything.
Disclaimer: The above information is for illustrative purposes only. For more details, please refer to the policy wordings and prospectus before concluding the sales.
This article is paid content. It has been reviewed and edited by the Eastern Eye editorial team to meet our content standards.
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