Skip to content
Search

Latest Stories

UK regulator finds no evidence of misleading supermarket loyalty prices

The CMA examined price changes around loyalty promotions to see if prices were inflated to make discounts seem more attractive.

UK regulator finds no evidence of misleading supermarket loyalty prices

Britain's competition regulator announced on Friday (26) that its ongoing review of supermarket loyalty prices is unlikely to uncover widespread evidence of misleading promotions.

Loyalty schemes, which offer significantly lower prices for members, have become extremely popular among the UK's largest supermarkets. The majority of customers now use these schemes, and an increasing number of products are included in them.


The Competition and Markets Authority (CMA) initiated the review in January to examine the impact of loyalty scheme pricing used by many UK supermarkets, including market leader Tesco and second-largest Sainsbury's, which offer discounts exclusively to loyalty card members. The CMA plans to publish a full report on its findings in November.

The watchdog considered whether there are pricing practices that indicate the non-loyalty, or non-member, price may have been artificially inflated to make the loyalty price appear misleadingly attractive.

It looked at what happens to prices before, during, and after a product goes onto a loyalty price promotion.

"Our analysis – involving thousands of loyalty price promotions – is  ongoing, but the results to date suggest we are unlikely to identify widespread evidence of loyalty promotions that mislead shoppers in this way," the CMA said.

But the regulator said it had seen examples of retailers alternating between so-called "was /now" promotions available to all shoppers and loyalty price promotions.

"This raises questions as to what the ‘regular’ price is for the product and therefore whether the claim saving for the ‘was /now’ promotion is genuine," the CMA said, adding it was looking further into this issue.

Over 22 million UK households have a Tesco Clubcard and over 80 per cent of Tesco's UK sales involve them.

Tesco, which has a 27.7 per cent share of the UK grocery market, currently offers over 8,000 Clubcard Prices deals each week, while Sainsbury's, which has a 15.3 per cent share, has rolled out Nectar Prices to about 7,000 products.

Shares in Tesco and Sainsbury's were both up 0.2% in early trading.

Last year, the CMA ruled that Britain's high food price inflation had not been driven by weak retail competition, vindicating supermarkets' rejection of claims they had profiteered during a cost of living crisis.

Separately on Friday, the CMA said UK drivers were still paying too much for road fuel. (Reuters)

More For You

Protesters rally against China's planned mega-embassy in London

A protestor is detained by the police during a demonstration against the proposed site of the new Chinese Embassy, outside Royal Mint Court, in London. REUTERS/Carlos Jasso

Protesters rally against China's planned mega-embassy in London

HUNDREDS of demonstrators protested at a site earmarked for Beijing's controversial new embassy in London over human rights and security concerns.

The new embassy -- if approved by the UK government -- would be the "biggest Chinese embassy in Europe", one lawmaker said earlier.

Keep ReadingShow less
Indian man arrested in US for alleged sexual assault

Singh is charged with “assault with sexual motivation” (Photo for representation: iStock)

Indian man arrested in US for alleged sexual assault

AN INDIAN national is among four persons arrested by US immigration authorities over charges related to sexual assault.

Jaspal Singh, 29, an Indian citizen was arrested on January 29 in Tukwila, Washington.

Keep ReadingShow less
Starmer sacks minister over WhatsApp messages

Andrew Gwynne (Photo: UK parliament)

Starmer sacks minister over WhatsApp messages

A Labour party lawmaker said he regretted "badly misjudged" comments after prime minister Keir Starmer sacked him as a minister.

It is the latest bump in the road Starmer's government has hit in its first seven months in power despite a landslide election victory in July last year.

Keep ReadingShow less
modi-bjp-reuters

BJP supporters celebrate in New Delhi. (Photo: Reuters)

Modi's BJP wins Delhi assembly election after 27 years

INDIAN prime minister Narendra Modi said on Saturday that "development had won" as his Bharatiya Janata Party (BJP) secured victory in Delhi’s local elections, ending a 27-year gap since it last controlled the capital’s legislature.

"Development has won, good governance has won," Modi said after Delhi’s former chief minister, a key opposition leader, conceded defeat.

Keep ReadingShow less